Payment Methods

At HOD Store, we want to make your shopping experience smooth and secure. We offer multiple payment options for your convenience!

💳 ACCEPTED PAYMENT METHODS

• Credit Cards: Visa, Mastercard, American Express, Rupay
• Debit Cards: All major banks supported
• UPI: Google Pay, PhonePe, Paytm, BHIM, and other UPI apps
• Net Banking: All major Indian banks
• Digital Wallets: Paytm Wallet, Mobikwik, Amazon Pay
• Cash on Delivery (COD): Available in most locations

🛡️ PAYMENT SECURITY

• Secure Transactions: All payments are encrypted and 100% secure
• No Card Details Stored: We never store your card information
• PCI Compliant: Our payment gateway follows international security standards
• Safe Checkout: Your financial data is protected at all times

💰 CASH ON DELIVERY (COD)

• Availability: COD is available for most pin codes across India
• Payment: Pay in cash when your order is delivered to your doorstep
• COD Charges: A small fee may apply (₹50 for orders below ₹500)
• Exact Change: Please keep exact change ready for smooth delivery
• Note: COD may not be available for high-value orders or certain locations

💵 PAYMENT PROCESS

1. Add items to your cart and proceed to checkout
2. Enter your delivery address
3. Select your preferred payment method
4. Complete the payment securely
5. Receive instant order confirmation via email and SMS

❌ FAILED PAYMENTS

• If your payment fails, don't worry! Your money will be refunded automatically
• Refund Time: 5-7 business days for credit/debit cards, 1-3 days for UPI
• Retry: You can try again with the same or different payment method
• Bank Issues: Contact your bank if you face repeated payment failures

📝 PAYMENT CONFIRMATION

• Email: You will receive a payment confirmation email immediately
• SMS: Order confirmation SMS will be sent to your registered mobile number
• Order ID: Keep your order ID safe for tracking and reference

🔄 REFUNDS

• Cancellations: Refunds are processed within 3-5 business days
• Returns: Once your return is received and verified, refund is initiated
• Same Method: Money is refunded to the original payment method used
• COD Orders: Refunds for COD orders are processed via bank transfer

💡 IMPORTANT TIPS

• Use a secure internet connection when making payments
• Never share your OTP, CVV, or card PIN with anyone
• Check your order summary before completing payment
• Save your order confirmation email for future reference

❓ PAYMENT ISSUES?

If you face any payment-related problems, we're here to help:

• Email: hodstorex@gmail.com
• Phone: +91 9703168356
• Working Hours: Monday to Saturday, 10 AM - 6 PM IST

Shop with confidence at HOD Store - Your payment security is our priority!